['Privacy Policy\n\nAt Pawsitive Progress Dog Training Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy describes how our online platform collects, uses, and protects your data in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.\n\nInformation We Collect \nWhen you interact with our site and services, we may collect the following types of personal information: \n• Contact details such as name, postal address, phone number, and email address. \n• Information related to your pet’s training needs and behavioural history. \n• Payment details required to process transactions securely. \n• Records of communications and appointments between you and our team. \n• Technical data including IP addresses and browser information, collected for site functionality and security. \n\nUse of Your Information \nPersonal information collected through our online platform is used to: \n• Provide and personalise our pet training services to meet your and your pet’s specific needs. \n• Manage bookings, appointments, and communications efficiently. \n• Process payments and confirm transactions securely. \n• Improve our site functionality, service offerings, and customer experience. \n• Comply with legal obligations and prevent fraud or misuse of our services. \n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our business, such as payment processors, IT support, and marketing services. These third parties are contractually obligated to keep your data confidential and to use it only for the purposes for which we disclose it. We may also disclose personal data if required by law or to protect the rights, property, or safety of Pawsitive Progress Dog Training Ltd, our clients, or others. \n\nData Storage and Security \nYour information is securely stored on servers located within the United Kingdom using industry-standard security measures to prevent unauthorized access, alteration, disclosure, or destruction. We regularly review our data collection and storage practices to uphold the highest security standards. \n\nYour Rights \nUnder GDPR, you have the right to: \n• Access the personal information we hold about you. \n• Request correction or deletion of inaccurate or incomplete data. \n• Object to or restrict certain processing activities. \n• Request data portability to transfer your information to another service provider. \n• Withdraw consent where processing is based on your consent. \nTo exercise any of these rights, please contact us at our provided postal address. \n\nRetention of Data \nWe retain your personal data only as long as necessary to fulfil the objectives outlined in this policy, comply with our legal obligations, resolve disputes, and enforce agreements. Once no longer needed, your data is securely deleted or anonymised. \n\nCookies and Tracking \nOur online platform uses cookies and similar technologies to enhance user experience, analyse site usage, and support marketing efforts. Cookies are small data files stored on your device that help our site function properly and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect the functionality of certain site features. \n\nChildren’s Privacy \nOur services are not directed to individuals under the age of 16, and we do not knowingly collect data from children without parental consent. If we become aware that personal information of a child under 16 has been collected without verification of consent, we will take steps to delete that information promptly. \n\nContact Information \nIf you have any questions or concerns about this privacy policy or how your personal information is handled, please write to: \n\nPawsitive Progress Dog Training Ltd \n27 Elm Park Road, Suite 3B \nBristol, South West England \nBS8 2JA \nUnited Kingdom \n\nWe are committed to responding promptly to all privacy inquiries and requests. \n\nUpdates to This Policy \nWe may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our online platform with the date of revision clearly indicated to keep you informed. \n\nThank you for trusting Pawsitive Progress Dog Training Ltd with your information and your pet’s training journey. \n--- \nPawsitive Progress Dog Training Ltd \n27 Elm Park Road, Suite 3B, Bristol, BS8 2JA, United Kingdom \nPhone: +44 117 987 6543 \nEmail: info@pawsitiveprogress.co.uk', 0.0015336, 'gpt-4.1-mini']